Skip to Content

F.A.Q

 


How should I store my ham?

Your ham arrives vacuum-packed, ready to enjoy right away. If you'd like to keep it for a few days, store it in the fridge between 4 and 8°C, away from light and humidity. Unopened, it keeps for up to 2 to 3 months. Once opened, enjoy it quickly to make the most of its aromas.


How do I prepare the ham before tasting it?

Remove the vacuum-sealed package from the refrigerator 20 to 30 minutes before serving, or place it under warm water for a few minutes without opening it. This resting time allows the fats to soften and the aromas to develop. Once opened, carefully arrange the slices on a plate, preserving their natural shape.


Tip: Rub a slice of toasted bread with a clove of garlic and a fresh tomato, add a drizzle of Spanish extra-virgin olive oil, then lay your slices of ham on top. Enjoy with a glass of wine of your choice.


Jamón or Paleta — which one to choose?

Both are exceptional, but they offer different tasting experiences. The Paleta (shoulder) is denser, with an intense, lingering flavour that develops at the back of the palate. The Jamón (hind leg) offers more meat, a silkier texture and more delicate, subtle notes. Our advice? Try both and discover your preference.


PURCHASE CONDITIONS


All sales are final. We do not accept returns on orders. Please check your order carefully before confirming your purchase.

However, we can accept a return in the following cases:

✅ Expired product on delivery – The delivered product is already past its use-by date on the day of delivery.

✅ Damaged packaging – The packaging is pierced or altered, compromising the integrity of the product.

✅ Order error – The product received does not match your order.

Si l'une de ces situations s'applique, contactez-nous immédiatement via le formulaire ci-dessous. Nous trouverons une solution adaptée à votre cas.


Contact us

NEWSLETTER LA DULA

Exclusive offers and jamón ibérico guides

Offre de bienvenue : -10% sur votre 1ère commande en ligne